The two day Customer Experience 2010 conference brings together managers in financial services, telecoms, utilities, education, local government, and other related areas for a valuable strategy and information sharing session. During this key industry event, you will gain new insight and understanding into such topics as building and executive a successful customer experience management strategy, integrating technology successfully as part of your CEM approach, measuring and integrating results into a company strategy, and many other key topics and issues affecting the industry.