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Events
Contact Centres World Africa 2010
23-Aug-2010 to 26-Aug-2010
[Expired]
Sandton Convention Centre
Johannesburg,
South Africa
Terrapinn Pte Ltd
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Summary
The Contact Centres World Africa 2010 conference aims to introduce new strategies for managing call centres, maximise productivity and increase service levels in Africa’s call centres
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Package Price: USD 0.00 |
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Conference Details
The four day Contact Centres World Africa 2010 conference is Africa's leading established call centre event that focuses on bringing together senior management from the call centres of Africa’s top corporations. Some of the many topics to be discussed at this event include how to adopt the right IT Service Management framework; management’s ability to align the business with the right IT; ensuring the infrastructure is able to adapt to changing business
needs without sacrifi cing service quality; the secret to managing and delivering high-quality, reliable, end-to-end IT services; and many more.
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